Kayte Kurth Named Q2 Exceptional Experience Award Recipient at Stewart Memorial Community Hospital

Stewart Memorial Community Hospital is proud to announce Kayte Kurth as the Quarter 2 Recipient of the Exceptional Experience Award. Kayte was nominated by colleague Sarah Mowrey for her outstanding dedication to patient care and education, particularly in medication management for cardiac rehabilitation patients.

In her role, Kayte meets individually with patients following cardiac interventions, taking time to review and thoroughly explain their prescribed medications. These conversations are often essential, as many patients leave the hospital without fully understanding their treatment plans due to the overwhelming nature of their hospital stay.

“Kayte is a vital asset not only to our department but also to our patients,” said nominator Sarah Mowrey. “She frequently spends an hour or more with each patient to ensure they understand their medications and feel comfortable moving forward in their recovery.”

One patient was so impacted by Kayte’s support that they specifically requested she be recognized for her professionalism, knowledge, and clear communication.

Nicole Kock, a colleague, added: “Kayte has a true passion for patient education. She thoroughly reviews each patient’s chart prior to their meeting, ensuring accuracy and relevance. Her ability to present information in a way that’s easy to understand helps our patients feel empowered and informed.”

The Exceptional Experience Award is presented quarterly to staff members who go above and beyond in delivering compassionate, high-quality care that reflects Stewart Memorial’s core values. Kayte Kurth exemplifies this standard through her unwavering dedication to educating and supporting patients at one of the most critical points in their health journey.

Kerri Shipley Recognized in Stewart Memorial’s Path to Excellence Award

Stewart Memorial Community Hospital is proud to recognize Kerri Shipley, Financial Counselor, as the newest recipient of our Path to Excellence employee recognition award.

Kerri has been a dedicated member of the Stewart Memorial team for nearly 12 years. Kerri’s decision to join the hospital was shaped by a major life event. “I had a life-changing event three months before I started my job. I traveled, and my husband had a heart attack. And so, I knew I needed to be closer to home. I saw that there was a listing for a job at Stewart Memorial. I knew it was a great place to work, very family-oriented, and so I applied for the job and got it, and I was ecstatic.”

Over the years, Kerri’s role has shifted significantly alongside changes in the healthcare industry. “I used to interact with patients more at the end of their experience when they got their bill. And with how healthcare has changed so much, with billing and transparency, we have been speaking with patients before their visits… to kind of set that expectation that there may be a point-of-service payment,” she explained. “It’s just trying to change that mindset and set that expectation for those patients, which in the long run, has benefited them.”

One of the initiatives she’s most proud of is the team’s upfront payment program. “We went as a department to another hospital that has been creating estimates on larger tests and procedures and calling patients and collecting money for quite some time. We wanted to see what that looked like and how they made it work. We started our program here in 2016. It’s been very successful.”

“​Kerri’s knowledge and experience are truly valuable.  She is a great resource for our patients to help them navigate and understand their insurance and help with financial needs.  She shows great compassion and understanding.  She is a great asset to our team.” said Linda Rath, Business Office Director.

Among Stewart Memorial’s core values, one stands out most to Kerri: “Compassion, 100%. I really care about people and want them to feel at ease when they speak with me. Going to the hospital or clinic can be stressful, and then getting a large bill can be overwhelming.”

Kerri also credits her growth to the strong support system at Stewart Memorial. “My boss, Linda Rath, has always been so supportive in my role and growth as an employee. My department has also stepped up with our evolving changes with billing transparency and point-of-service… They are all about streamlining the best patient experience.”

When asked what inspires her to keep going, Kerri said, “The people I work with are like family. They keep me motivated, and the interaction I have with other departments and their expertise inspires me professionally and for my own personal growth.”

Congratulations, Kerri, and thank you for your compassion, leadership, and years of dedicated service to our patients and community.

Senator Chuck Grassley Visits Stewart Memorial Community Hospital to Discuss Rural Healthcare Challenges

Stewart Memorial Community Hospital welcomed U.S. Senator Chuck Grassley on Thursday, May 29, for a facility tour and a question-and-answer session with hospital department leaders, staff, and board members. The visit provided an important opportunity to discuss the realities of delivering healthcare in rural Iowa and the federal policies that impact access, quality, and sustainability.

During his time at Stewart Memorial, Senator Grassley toured areas of the hospital, including the Main Entrance, Rehabilitation Department, Emergency Room, Obstetrics (OB), and Medical-Surgical (Med-Surg) units. Following the tour, he took part in a Q&A session with hospital department leaders, staff, and board members, listening to firsthand accounts of both success stories and ongoing challenges.

Key Topics of Discussion Included:

  • Medicare Advantage (MA) Concerns: Hospital representatives shared local examples of care delays and denials under MA plans, as well as the administrative burden and financial strain caused by delayed payments. These issues directly impact patient care and provider capacity in rural settings.
  • Support for OB and Mental Health Services: As a Critical Access Hospital, Stewart Memorial emphasized the need to protect and fund essential services like obstetrics and mental health, which are increasingly difficult to sustain due to workforce shortages and reimbursement issues.
  • Reimbursement Rates and Legislative Extenders: The discussion also touched on rural reimbursement inequities and the reliance on short-term “extender” packages in federal legislation. Senator Grassley explained the ongoing legislative challenges tied to changing long-standing funding formulas and encouraged continued advocacy.

“We appreciated the opportunity to show Senator Grassley our facility and speak candidly about the needs and pressures facing rural healthcare,” said Linn Block, CEO of Stewart Memorial Community Hospital. “It’s vital that our representatives understand how federal decisions impact our ability to serve patients here in Lake City and the surrounding communities.”

Stewart Memorial thanks Senator Grassley for visiting and for taking time to listen, learn, and engage on the future of rural healthcare.

Stewart Memorial Hospital & Clinics Awarded $131,000 Iowa Healthcare Credentialing Grant to Launch “Fast Track Pathway to Healthcare”

Governor Kim Reynolds announced on Wednesday, May 28, 2025, that Stewart Memorial Hospital and Clinics has been awarded a $131,000 Iowa Healthcare Credentialing Grant to support its new Fast Track Pathway to Healthcare program. This groundbreaking initiative, developed in collaboration with South Central Calhoun Community School (SCC), Iowa Central Community College (ICCC), and Des Moines Area Community College (DMACC), aims to guide local students from classroom to career in vital healthcare fields including Registered Nursing (RN), Medical Laboratory Technology (MLT), and Radiologic Technology.

The Fast Track Pathway to Healthcare is designed to address workforce shortages in rural healthcare by building a local talent pipeline. Through this program, students in the South Central Calhoun district will receive early exposure to healthcare careers and structured academic planning, with hands-on experience and scholarship support through Stewart Memorial.

“This grant allows us to invest in the future of our community, supporting students as they grow into healthcare professionals and helping ensure high-quality care for years to come,” said CEO of Stewart Memorial, Linn Block.

South Central Calhoun Schools will play a critical role by hosting a Middle School Healthcare Career Fair, facilitating participation in a High School Healthcare Interactive Exploration Day, and creating a Fast Track academic plan for interested students to prepare for college acceptance and success, including:

  • Healthcare career exploration by junior year.
  • Enrollment in college courses tied to healthcare careers.
  • School-to-career placements at Stewart Memorial during senior year.

As a healthcare partner, Stewart Memorial will provide engaging, hands-on activities during career fairs and exploration days and offer part-time jobs in related departments to selected students during their senior year. Stewart Memorial intends to award tuition and fee scholarships for Fast Track participants and supply mentors and recommendation letters to support student success. At the end of their experiences, Stewart Memorial intends to offer full-time employment to students who complete the program and meet position qualifications.

The nursing programs at ICCC and DMACC are key partners in offering accessible healthcare program courses to high school students. These nursing programs will offer scheduling flexibility so students can work approximately 10 hours per week at Stewart Memorial and have the opportunity to complete at least 50% of the required clinical hours. Extra consideration will be given in the application process, whereas ICCC will allocate 15 additional application points to Fast Track applicants for its Radiologic Technology program.

Fast Track students are expected to maintain academic standards and balance school and work commitments, complete required licensure exams promptly after graduation, and commit to working full-time at Stewart Memorial for four years post-graduation if they receive scholarship support. A prorated repayment policy applies if employment is ended prematurely.

“This collaboration is about more than education or employment, it’s about building sustainable careers and strengthening the healthcare system right here in our own backyard,” said Block.

With this innovative model, Stewart Memorial and its partners are helping local students chart a clear path toward meaningful, in-demand careers while investing in the long-term health of the community.

For students who are interested in learning more about the Fast Track Pathway at Stewart Memorial, please contact Rachel Judisch at (712) 464-4247 or email rjudisch@stewartmemorial.org.

 

Scam Alert: Medicare Calls

Important Notice: Medicare Scam Calls Using Our Phone Number
We’ve been made aware that some patients have received scam phone calls appearing to come from Stewart Memorial Community Hospital’s phone number (712-464-7907). These calls are not from our team.
Unfortunately, scammers can “spoof” phone numbers to make it look like they are calling from a trusted source—even when they are not.
Here’s what you need to know:
  • We will never call you out of the blue to ask for your Medicare number, Social Security number, or banking information.
  • If we do contact you regarding your Medicare coverage, it will be in connection with a specific appointment, service, or request you’ve made.
  • If you receive a suspicious call that claims to be from Stewart Memorial, hang up and call us directly at 712-464-7907 to verify the call.
Your privacy and safety are important to us. Please stay vigilant and never share personal or financial information with unknown callers.
If you have questions or concerns, feel free to reach out to us directly.
Thank you for trusting Stewart Memorial

40th Annual Stewart Memorial Fun Run Registration Now Open 

Mark your calendars! Stewart Memorial Community Hospital is excited to host the 40th Annual 2-Mile Fun Run—a beloved tradition that brings together families, friends, and fitness enthusiasts from across the area. The milestone event takes place Saturday, June 28 at 8:30 a.m., with both the start and finish lines located on the west side of the Lake City town square.

Whether you’re a competitive runner or just out for a stroll, the Fun Run welcomes participants of all ages and abilities. It’s more than just a race—it’s a chance to connect with neighbors, promote wellness, and enjoy a morning of fun and fitness.

Registration Details:

  • $15 pre-registration through May 31
  • $20 registration from June 1 – June 27
  • $25 day-of registration on June 28

Register online at www.getmeregistered.com/smch2mile. All registration fees include a t-shirt; however, only pre-registered participants are guaranteed to receive their shirts before the event, available for pickup at the Heart Strings Gift Shoppe the week of June 24.

Bonus Fun! Kids aged 9 and under can participate in the free Kid’s Dash at 8:15 a.m. No pre-registration is required—just sign up the day of the event. (T-shirt not included.)

Awards will be presented to:

  • Overall male and female winners
  • Youngest and oldest pre-registered participants
  • Top 2 male and female finishers in each age group:
    Wheelchair, 10 and under, 11–14, 15–19, 20–29, 30–39, 40–49, 50–65, and 66+

For questions or more information, contact Casey Wetter, Registered Dietitian, at (712) 464-4182 or cwetter@stewartmemorial.org.

Now Accepting Applications: Patient & Family Advisory Committee

Stewart Memorial is forming a Patient & Family Advisory Committee (PFAC) to strengthen the voice of our patients and their families in shaping the future of care. This committee will offer feedback and guidance to help improve hospital safety, service quality, and the overall patient experience.
Advisor responsibilities include:
• Reviewing patient satisfaction tools
• Providing input to enhance the care experience
If you are interested in serving as an advisor, please click here: link to form here to apply or stop by the hospital to pick up an application main entrance registration desk.

Keeping Memory Sharp – Lunch and Learn

Thank you to everyone who attended Stewart Memorial Hospital and Clinics Lunch & Learn on May 13. We were thrilled to welcome a full house for the informative session on Keeping Memory Sharp, presented by our Speech & Language Pathologists, Courtney Schreck, MA, CCC-SLP, and Emma Borkowski, MA, CCC-SLP. We appreciate your engagement, participation, and commitment to lifelong learning.
You can view the video of the presentation here: https://youtu.be/UQkK7J0wLkE

Stewart Memorial Hospital & Clinics Celebrates DAISY Award Winners Stephanie Meyer and Vance Wheeler

Stewart Memorial Hospital & Clinics is proud to announce Stephanie Meyer and Vance Wheeler as the 2025 recipients of the DAISY Award for Extraordinary Nurses. This national honor, presented in partnership with the DAISY Foundation, recognizes nurses who go above and beyond in providing exceptional care and compassion to patients and families.

Stephanie Meyer, a nurse in the operating room, stood out for her extraordinary care during a young patient’s surgical experience. From the first pre-op interaction to post-operative recovery, Stephanie’s thoughtfulness and attention to detail helped ease anxiety and build trust. She explained every step in a way the child could understand, offered comfort items like a pink triceratops and her favorite milkshake, and even asked ahead of time what color the child preferred. Her ability to blend medical excellence with heartfelt care transformed a stressful experience into one filled with reassurance and dignity.

Vance Wheeler earned praise for his consistent professionalism and unwavering dedication to patient needs. Described as always punctual, courteous, and attentive, Vance is known for ensuring no detail is overlooked. Patients remarked on his politeness and willingness to help with anything, noting that his reliable presence provided both comfort and peace of mind.

“These two individuals exemplify what it means to be a nurse,” said Ann Lengeling, chief nursing office at Stewart Memorial. “Stephanie and Vance demonstrate not just clinical skill, but deep compassion, patience, and advocacy for those in their care. They are true role models in our nursing community.”

Alongside these winners, Stewart Memorial also acknowledges a group of outstanding nominees: Kaylynn LarsonCarrie GentryShyla Mohr, and Dawn Parkins. Each was nominated by grateful patients and families for their compassion, attentiveness, and professionalism.

The DAISY Award is part of a national initiative of the DAISY Foundation, established to recognize the remarkable work nurses do every day. Stewart Memorial is proud to continue this tradition of celebrating nurses who make a meaningful difference in the lives of those they serve.

Stewart Memorial Unifies Hospital and Clinics Under One Name to Strengthen Patient Care

Stewart Memorial Community Hospital and our affiliated clinics are excited to announce a rebranding initiative that unites all locations under one name: Stewart Memorial Hospital and Clinics. This update strengthens the connection between our hospital and clinics in Lake City, Rockwell City, Gowrie, and Lake View, helping patients more easily recognize and navigate their care within our trusted healthcare system.

Why the Change?

Since 1992, our hospital and clinics have worked together to provide high-quality healthcare to our communities as Stewart Memorial Community Hospital, doing business as McCrary-Rost Clinics. However, many patients, especially those new to the area, have not always realized that our clinics are part of the same healthcare system. By transitioning to the unified name, Stewart Memorial Hospital and Clinics, we are reinforcing the seamless care we provide, from routine checkups to specialty services and hospital stays.

What’s Changing?

  • A Unified Name – All locations will now operate under the Stewart Memorial Hospital and Clinics brand, making it easier for patients to recognize our network of care. (i.e., Stewart Memorial Gowrie Clinic; Stewart Memorial Lake View Clinic; etc.)
  • Updated Signage – Patients will begin to see new, modern signage at all clinic locations, visually connecting them to the hospital.
  • Enhanced Website Experience – We are launching a new website that will make it easier for patients to find providers, view event calendars, and access important health information.
  • Honoring Our History – While the McCrary-Rost name will no longer be used in clinic branding, we remain committed to honoring the contributions of Drs. McCrary and Rost. A special tribute mural was created at the hospital in Lake City to celebrate their lasting impact on healthcare in our communities.

What This Means for Our Patients

This rebrand does not affect the high-quality care or services provided at any of our locations. Patients will continue to receive the same medical care from the providers and staff they trust, now under a name that better reflects our commitment to one unified healthcare system.

Over the coming months, we will be updating signage, print materials, and digital platforms to reflect the new branding. We look forward to sharing more details, including an unveiling event for the tribute mural, soon.

We appreciate your continued trust in Stewart Memorial Hospital and Clinics as we take this exciting step forward in strengthening rural healthcare for our communities.