Nikki Calmer Receives Exceptional Experience Award

Nikki Calmer of McCrary-Rost Clinic: Rockwell City recently accepted the SMCH Exceptional Experience Award for Quarter 1 of 2023. This award is reserved for employees who model SMCH values by going above and beyond for our patients.

Lisa Wiederin submitted the nomination after Nikki truly went the extra mile for a patient, "This patient was having trouble with their insurance and not knowing how to get the benefits that he needed. Nikki was able to help him get signed up for Medicare B. She also helped him with some bills. This patient had a hard time walking so she decided to go to his home on her own time and help him. She continued with some communication even afterwards to ensure he didn't have any other concerns or something she could help with."