Susi Schumacher Recognized As Culture Champion

Susi Schumacher, of McCrary-Rost Clinic: Rockwell City Rehab Services, has been recognized by her peers as a Culture Champion. This award is reserved for employees who consistently go above and beyond to demonstrate SMCH values in every interaction with patients and fellow staff.

"Susi’s priority is to make the Rockwell City Clinic as efficient as possible. We greatly appreciate her willingness to take whatever load she can from our therapists’ shoulders. She is known for her ability to “read our minds” in order to anticipate our needs. She monitors patients’ appointments -- informing us if they need more appointments scheduled, if a progress note needs to be written, or if they are nearing the end of a certification period.

Staying up to date with the insurance companies changing policies is no one’s favorite task, but the therapists in Rockwell City have complete confidence in Susi’s ability to complete all requirements, and gently reminds us of what needs to be completed. In fact, she gently reminds us of a lot of things on a daily basis... Her talents are appreciated by other employees in the building as well as patients; she has excellent rapport with all.

She has strong communication skills and works hard to keep us all informed. Her sense of humor makes working with Susi so much fun! Susi is also a member of the STC committee and takes that job very seriously by gathering input from fellow employees to report and always striving to improve SMCH."