Care Management

Chronic Care Management can help deliver the coordinated care you need and deserve.

Chronic Care Management is a program designed to provide 24/7 care coordination services for patients. You'll gain a team of dedicated health care professionals who will help you plan for better health and stay on track, and out of the hospital. Services like monthly check-ins and convenient access to your care team will give you and your family peace of mind.

Regular chronic care management allows you to spend more time working towards your health and quality of life goals. Through better care management, you can avoid health events such as emergency room visits, a fall, or worsening health.

You will receive personal attention and assistance from a health care provider that you know and trust, and who is familiar with your conditions.

We'll answer your all health questions, help you follow through on doctor's instructions, ensure you avoid potentially dangerous drug interactions, provide information and access to the care you need, and we'll locate resources that can improve your health and lifestyle.


What is a chronic condition?

An estimated 117 million adults have one or more chronic health conditions, and one in four adults have two or more chronic health conditions. A disease or condition is chronic when it lasts a year or more, requires ongoing medical attention, or limits the activities of daily life.

Common chronic conditions include:

Arthritis, asthma, diabetes, hypertension, heart disease, osteoporosis, congestive heart failure, kidney disease, COPD, anxiety, and depression.


Who qualifies for our Chronic Care Management program?

Two or more chronic conditions are required to qualify. Please note: the usual cost-sharing rules apply to these services, so patients may be responsible for the balance of coinsurance/copay as contracted with their personal insurance company.

Darci Peterson, RN, Clinical Health Coach

Care Management Director

1301 W. Main Street, Lake City, IA 51449
Phone: (712) 464-4101
Send an email


Tonya Reynolds, RN, Clinical Health Coach

Inpatient Transition Health Coach

1301 W. Main Street, Lake City, IA 51449
Phone: (712) 464-4203
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Mandy Smouse, RN, Clinical Health Coach

Clinic Transition Health Coach

1301 W. Main Street, Lake City, IA 51449
Phone: (712) 464-4228
Send an email